Aspetti interculturali nella comunicazione medico paziente: il punto di vista del personale sanitario e dei pazienti

Healthcare institutions are among the contexts which are heavily characterisedby interlingual and intercultural contact. In these contexts communicative ‘short circuits’can occur due to incomprehension resulting from linguistic and cultural difficulties.Such situations can compromise founding principles of medicine, amongst which equal opportunities for patients’ treatment, scrupulous attention and providing accurate information.The study investigates the perception of the effectiveness of mutual doctor-immigrantpatient communication, the linguistic-cultural ‘imagery’ that results from it andthe nature and/or absence of specific communication strategies.